TERMS

Valid from 28.11.2018

Online store

Lartamax Oy business ID 3021322-6, phone 0451719920, info@paivilartama.com, Hämeenlinna, sells products to adult individuals. Product prices include VAT. We reserve the right to change prices and delivery costs.

Ordering

The products are ordered on the e-commerce website by transferring them to the shopping cart and paying for the contents of the shopping cart at the checkout service. All customer information is treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or to clarify any ambiguities in it, unless otherwise stated. When ordering from the online store, you are required to read and commit to the delivery terms in force at the time.

Payment and payment methods

You can pay for e-commerce products in the following ways:

1. Checkout via Finland, where you can pay online as a payment through all banks operating in Finland.

2. Through the Sripe service, where you can pay by credit and debit card. For more information, visit: www.stripe.com

3. An invoice sent to you when ordering. Products will only be shipped after completion.

Order and payment confirmation

After a successful order, an order confirmation will be sent to your email. To send confirmation messages, you must provide an email address when ordering.

Delivery methods and costs

You can see the delivery costs of your order on the delivery and payment method selection page. We deliver orders by mail in packages, from which shipments can be tracked with a shipment ID.

Delivery time

Our most common delivery times to Finland are 4-7 days, depending on the order. More specific times will be announced in connection with the product options. We are not responsible for delays caused by force majeure or indirect inconvenience caused by delays. Deviating delivery times are announced on the front page of the online store.

Right of cancellation and return policy

You have the right under the Consumer Protection Act to cancel your order within 14 days of receiving the order. In the case of digital content and services, you may have been specifically asked to consent to the waiver of the right of withdrawal before the payment transaction, so that the service or digital content can be delivered before the right of withdrawal expires. You must indicate your name, address, order date, product in the cancellation notice and it must be sent by e-mail to info@paivilartama.com. The product must be returned by post within 14 days of the cancellation notice in its original condition and original packaging. Return costs are the responsibility of the customer. Attach a copy of the cancellation notice to your product return. If the product has been used, we reserve the right to charge for impairment.

If you want to return or exchange products after the review period, please contact us directly. When returning a delivered order, include your name and contact information and account number for a refund. We will refund the full amount you paid within 14 days of receiving the cancellation notice if the product has been returned or has been proven to have been mailed to the return address.

Return address:

Lartamax Oy 13220 Hämeenlinna

Exceptions to the right of cancellation

The right of cancellation does not apply to a product manufactured or modified at the customer's request.

Problem situations

If the product is lost or damaged during transport or does not otherwise correspond to your order, you must report the error within 14 days in writing to the address mentioned in the Right of Cancellation and Return Policy or by calling the telephone number mentioned in the contact information. If the package is damaged at Posti, a complaint must be made to the Post Office immediately.